Solutions for the Public Sector

Shrinking budgets and increased "red tape" at all levels of local, state, and federal government have forced agencies to do more with less. At Milner, we provide solutions that help local government agencies operate more efficiently, provide more effective services, and make the most of their budgets.

Move documents throughout your organization faster

Why struggle with clunky workflows and inflexible hard-copy documents? Automate your paper-based processes and convert your documents into digital files with Milner's document management solutions. Designed for state and local governments, your workers can move information at the speed of keystrokes—saving you time and money, so you can focus your energy on the tasks that matter most. 

• Streamline the way content moves throughout your organization
• Consolidate your paper and electronic documents into customizable workflows
• Automatically assign critical information to the right worker the moment it reaches your network 
• Turn paper documents or image files into text-searchable PDF documents
• Customize scanning workflows and route documents to people or back-end systems with the click of a button

Modernize your communication

You can meet the challenge of today’s plugged-in society and modern-day workforce by delivering the most integrated, secure, and reliable communications solutions that can withstand mass volume and even natural disasters. Milner offers a comprehensive, easy-to-use system that fosters increased productivity, high performance, and measurable engagement with citizens—all within your budget.

We offer unified communications solutions through our technology partners that include:

• Intelligent call routing
• Omnichannel contact center
  
• Audio and video meetings
  
• Team messaging and collaboration

Secure printing solutions 

Your county government offices handle documents that must be kept secure — patient health information, social security numbers, financial data and more. But your workers rely on shared printers, and unregulated output is a security breach waiting to happen. Milner's secure printing solutions are designed to help protect your printed and electronic documents against internal and external threats, so that you can print your confidential information with full accountability and cost tracking. 

Benefits of Milner's secure printing solutions: 

• Documents don't print until they're released by the authorized worker at the device
• Reduce cost by managing user privileges ― only authorized workers can print in color, for example
• Documents aren't sitting in the tray, so they can't be picked up by another user
• Documents stored on the printer are encrypted, which helps protect the information even if the hard drive is stolen
• Maintain accountability through cost tracking tied to the identity of individual users