One of the challenges facing utilities and telecom companies is the ability to provide exceptional customer service with increasing competition. With maintaining the ever growing paper work every day, it's essential to keep customer service at a high level.
Milner's integrated solutions provide instant access to all records including customer applications, correspondence, service orders, annual billing histories, staking sheets, remittance pieces, and easements, to name a few. With instant access to these documents, utility and telecom organizations can improve customer service without adding staff. Our solutions allow you to automatically capture, store, distribute, and access files over a LAN, WAN or the Internet.