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  • 6 Easy Steps to Virtualization

    by K Logan | Aug 12, 2015
    Virtualization, or converting physical network components into virtual assets, can greatly benefit companies in terms of operating costs, resource conservation and productivity and it’s important to take the right steps to make the conversion successful. Here are 6 easy steps to help you plan your virtualization project.
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  • 5 Times You Should Consider Upgrading Your Phones

    by K Logan | Aug 06, 2015
    Many businesses put off upgrading their phone systems, thinking it is either unnecessary or too much of a hassle. Companies operating a legacy system with traditional phone lines might be surprised at the money they can save with an upgrade. We’ve put together 5 times to consider upgrading your office phones.
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  • Are Wireless Printers Secure?

    by K Logan | Jul 29, 2015
    Many offices today are using wireless printers, scanners, copiers and fax machines (or all-in-one printers) without securing these devices on their wireless network, leaving themselves exposed for a cyberattack. Unfortunately, the damage they can cause can be striking, and can impact more than the device itself. It can bring down the whole network. It doesn’t need to be this way though.
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  • 4 Ways Your Phone System Can Improve Patient Care

    by K Logan | Jul 16, 2015
    Your phone system is the voice of your practice, whether you realize it or not. Today’s technology has the potential to either make or break your patient experience. Here are four things that your telephone system can (and should) do in order to support a positive patient experience.
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  • The Advantages and Disadvantages of Virtualization

    by K Logan | Jul 14, 2015
    To virtualize or not to virtualize, that is the question many business owners are staring down. Though the current trend is towards virtual everything, businesses need to weigh the pros and cons. To help with this, we've outlined the advantages and disadvantages of virtualization.
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  • How to Print an Envelope in Word 2013

    by K Logan | Jul 09, 2015
    Has there ever been a time when printing envelopes in Word was easy? It seems certainly since the dawn of Word printing envelopes has challenged many people and that’s okay – we’re here to help.
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  • Security Alert: Wire Transfer Schemes on the Rise

    by K Logan | Jul 01, 2015
    more sophisticated wire transfers are striking individuals and businesses of all sizes. Rather than stem from complete strangers, these attacks have become more difficult to spot, as the attackers leverage real email addresses that are known to the target. Quite often, these emails appear to come from executives and are sent to decision makers in the accounting department to process.
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  • How to Make Copiers and Printers HIPAA Compliant

    by K Logan | Jun 24, 2015
    The Department of Health and Human Services considers copiers, printers and fax machines to be workstations that are required to be secured and maintained according to standards outlined by the Health Insurance Portability and Accessibility Act, or HIPAA. Unfortunately, these devices can present some of the biggest unknown threats to the practice.
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  • The Truth About Paper - Infographic

    by K Logan | Jun 05, 2015
    Do you know how much each misfiled or misplaced document costs your business or how much knowledge is lost with each employee in a paper-based environment? Check out our infographic and learn the truth about paper.
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  • Should Medical Practices "BYOD"?

    by K Logan | May 01, 2015
    As technology advances, more medical practices are embracing a bring-your-own-device (BYOD) policy.While using these devices has the ability to enhance the patient experience and quality of care delivered, the security requirements set forth by HITECH and HIPAA laws put unprepared medical practices at a high risk for data breaches and non-compliance fines.
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  • 5 Reasons Criminals Want Patient Files More than Credit Cards

    by K Logan | Apr 16, 2015
    In 2014, the healthcare industry was overwhelmingly the top sector for security breaches, with 116 breaches in a single year –510% more than the financial sector. Here's why.
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  • Transitioning and Coordinating Patient Care - Safely

    by K Logan | Mar 19, 2015
    Patients are increasingly mobile, and with an increased turn over in the patient landscape, medical practices are challenged with a new tier of administrative work. When you factor in the adoption of Electronic Health Records (EHR) and the necessary compliance with the HITECH Act and Meaningful Use programs, it becomes even more challenging to send, receive and share patient records and medical information in a secure and compliant manner.
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  • 24% of Medical Practices Fail Meaningful Use Audits

    by K Logan | Feb 23, 2015
    Upon audit, 24% of practices failed to meet standards for Electronic Health Records (EHR) incentives they'd received. Small practices had to repay the government an average of $16,862. Out of those audit failures, nearly 70% were because the practice did not conduct an annual risk assessment, required by the Health Insurance Portability and Accessibility Act (HIPAA).
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  • Data, Not Documents

    by K Logan | Feb 05, 2015
    When it comes to document management, the focus is often on just that: managing documents. While this might make documents easier to find, it doesn’t necessarily simplify locating information.
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  • 5 Ways to Take Control of Your HIPAA Compliance

    by K Logan | Jan 29, 2015
    Few agencies covered under the Health Information Portability and Accessibility Act (HIPAA) feel confident about the Office of Civil Rights (OCR) or Department of Health and Human Services (DHHS) poking around. Despite this, there are a number of ways that this might become the case. Here are 5 tips to take control of your HIPAA compliance.
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  • The 4 Essential Customer Service Components of Your Phone System

    by K Logan | Jan 20, 2015
    Gone are the days where business telephones are hunks of plastic tied to a wall line. So what does a company need in order to ensure the best customer service available to their clients? Today’s phone systems can multiply the productivity of each employee, enable a more mobile workforce and, most importantly, enhance your customer service.
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  • The Dangers of The Internet of Things

    by K Logan | Nov 19, 2014
    By now you’ve likely heard of “The Internet of Things.” Perhaps you dismissed it as some expression referring to the amount of things you can get done via digital technology. To some extent, that is true. The “Internet of Things” describes any device linked to the internet that allows for coordinated activities and the exchange of data between the device and a host device. These devices do not need to be of the same type to work together.
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  • 6 Basic Rules For Preventing Malware Attacks

    by K Logan | Nov 11, 2014
    When it comes to cybersecurity, an ounce of prevention is worth a pound of cure. That is to say, most malware, including ransomware, is easier to prevent than fix. While many organizations have policies about cybersecurity, a lot of these policies have not been updated in a while. Some other organizations simply rely on people to use common sense, which can prove detrimental if the wrong employee encounters a threat they are unfamiliar with.
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  • Ransomware Attacks Continue to Climb

    by K Logan | Nov 04, 2014
    Ransomware is a type of malware that restricts use of the infected computer or mobile device so that users cannot access applications and files. The malware creator demands a ransom to “unlock” the computer. Considering the lucrativeness of this threat, this type of cybercrime is expected to continue increasing.
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  • Cybersecurity Infographic

    by K Logan | Oct 24, 2014
    Cybersecurity is an increasingly dangerous threat to businesses and organizations of all sizes, and it spans across websites, emails, mobile devices and other wireless appliances. The damages don't come lightly for those affected. Between loss of reputation, data losses, potential fines and spying, organizations face hefty financial losses that can last several years. Using the most up to date available reports from the leading security analysts, we've put together a handy cybersecurity infographic to help organizations understand the different threats they face and their probability of being attacked.
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